Guide · Home loan basics

How is a property valuation done?

Sergio Stefano

By Sergio Stefano, CEO & Head Broker

Before a lender hands over hundreds of thousands of dollars, it wants its own answer to a simple question: what is this property actually worth if we ever had to sell it? That answer comes from a valuation, and it can differ from the price you agreed, in either direction.

The 3 kinds of valuation

What valuers actually look at

Comparable recent sales carry the most weight, adjusted for land size, condition, improvements, position and the market’s direction. What valuers do not price: your renovation plans, your emotional attachment, or what the auction crowd was willing to do on a sunny Saturday.

When the number comes in low

A low valuation shrinks what the lender will advance, which can mean finding more deposit, renegotiating, or trying a lender whose valuation differs, and they genuinely do differ. This is where a broker earns their keep: we see the valuation landscape across 50+ lenders, not 1. It matters in refinancing too, where your equity, and therefore your options, hangs on the valuer’s number.

General information only. The full journey lives in the home loan process guide.

Valuation questions

Why did the valuation come in below the price I agreed?

Valuers work from evidence: recent comparable sales, condition, land, location. In fast-moving markets the evidence lags the market, and emotional bidding can outrun both. A low valuation is information, not an insult.

Can I challenge a valuation?

Sometimes, with genuinely comparable recent sales the valuer may have missed. More often the practical fix is a different lender, whose valuation may differ, or restructuring the deal. This is bread-and-butter broker work.

Who pays for the valuation?

Often the lender covers it during an application; policies differ. We tell you upfront if a cost applies in your scenario.

Is a bank valuation the same as an agent's appraisal?

No. An agent's appraisal is a marketing opinion; a valuation is a professional assessment the lender will lend against. The gap between them surprises a lot of sellers and buyers.

Valuation surprise?

Low number, big plans, or just confused: bring it to us and we will map the options. 1300 941 446.

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